Download Records Management and Knowledge Mobilisation. A Handbook by Stephen Harries PDF

By Stephen Harries

This ebook argues that files administration can give a contribution to public area reform and transformation within the new weather of austerity, with out wasting its crucial features. over the past 15 years, files administration has prospered, tackling difficulties of digital info and development a powerful case for info governance in accordance with a version of legislation and administration regulate. the general public area atmosphere is now altering swiftly, with extra emphasis on potency, flexibility and innovation, devolving keep watch over, loosening legislation, and slicing budgets. via linking functional principles concerning the use and administration of information, the writer will draw on insights from the examine of policy-making and programme supply to teach how handling the connection among files and information, their production and use, cannot basically make a massive contribution to public zone innovation in itself, but additionally reconcile the calls for of legislation via a much broader inspiration of the governance of data in addition to information.

  • Draws on sensible real-world examples
  • Focuses on how files administration can reply to the demanding situations of transformation during this interval of public quarter retrenchment, as but little mentioned elsewhere
  • Integrates recommendations from documents and information administration in a coherent utilized framework, and locates this in the context of policy-making and supply, to accomplish optimistic benefits

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Extra resources for Records Management and Knowledge Mobilisation. A Handbook for Regulation, Innovation and Transformation

Sample text

What does a focus on outcomes mean for records management and information governance? The operational 32 The changing role of government side tends to deal with the outputs of processes: customer centres in local government; case management of service users; planning registers; corporate services; project documentation; management meetings; freedom of information requests; and so on. The argument is not to change or abandon this strength, but to build on it. The analytical side of records management maps out the functions and business processes of the organisation, producing fileplans, categorisation schemes, assessments of useful retention, or workflows; and this is a platform to extend from.

Perhaps we need, then, a records management that is fluent in enthusiastic collaboration across the spectrum of organisations, institutions and interest groups, able to work with and complement other sources of knowledge, making the systemic whole greater than the sum of its separate elements. The changing delivery environment In this emerging transformed public sphere, who is in the full delivery chain and what are their roles? Public policy can be delivered by a mix of elements: the state and its bureaucracy, in the shape of central, regional and local government, and its agencies; companies operating in the market, in which private enterprise and investment is harnessed to deliver public goods; and the community, in the shape of participating citizens and civil society organisations.

Of course, all countries are not the same, and the balance of issues varies from state to state. The analysis in this chapter is based on UK experience; however, there should be enough commonality that others will recognise some or most of these features. It is also important to note that these trends and responses are observed across the political spectrum; although there are differences about the specifics and issues such as where the precise boundaries of the state lie, there is in fact more agreement about the broad sweep of change than is often acknowledged.

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